Social Native is a technology company reinventing how brands conceptualize and create content. Our content engine connects brands with millions of epic content creators, globally, to create high-performing, cost effective branded content on demand. Social Native partners with some of the most influential brands in the world.

Social Native was founded by veterans of Google, Scopely, Applied Semantics, and Salesforce whose past startups have created over $6B in equity value. We are building another industry-transforming company, taking a marketplace approach that allows brands to source custom-branded content at scale. We're off to a fantastic start, and we need your help to keep up with the growth.

We are hiring for a Senior Operations Manager to manage some of our most strategic clients, as well as work with the General Manager to build out the departmental operations to create an awesome client experience.

Responsibilities

• Drive campaign execution for Brand & Agency clients to build successful social media campaigns via Social Native’s platform on Instagram, Snapchat, YouTube, etc.
• Campaign execution is comprised of scheduling flights, monitoring performance, adjusting levers, creating out of the box solutions to exceed partner expectations.
• Track performance progress and recommend/implement new strategies.
• Perform functional gap and root case analysis on identified goal and process deviations.
• Create operations structure and process to monitor performance, analyze results, track trends and proactively implement strategies to ensure overall attainment of objectives.
• Communicate clearly campaign progress to internal and external teams by reviewing forecasted to actual metrics to ensure we exceed partner and company objectives.
• Last, success in this role will hinge upon strong cross-functional relationships with internal Social Native stakeholders including Sales, Operations, Support, Product, Tech.

Skills & Qualifications

• Proven Digital Ad Operations experience where you are defined by your client’s success metrics and their satisfaction.
• Heavy project management experience managing multiple projects at a time while paying strict attention to detail, preferably in an digital account environment.
• Experience in delivering client-focused solutions based on customer needs.
• Excellent listening and problem solving.
• Excellent verbal and written communications skills.
• Self-starter who thrives on innovation and driving ideas forward.
• BA/BS degree or equivalent.
• At least 5 years relevant work experience.
• Moderate to advanced Excel skills; Powerpoint, keynote, word, etc.

Perks

We love working at Social Native and we think you will too! See what it's like to work at a fast-paced, venture-backed tech startup. Located in the heart of Beverly Hills, we've recently moved into a new building and aim to fill it with smart, driven, fun people, particularly eager to take ownership of meaty projects and be a part of building something magnificent.

• Competitive salary
• Health/dental/vision insurance
• Flexible work schedule
• Frequent company outings and events
• Lots of office drinks and snacks